Manage your account

Your Name => My Account

You can view and manage your account on the My Account page. Some of the things you can do include:

• Update your Email
• Manage you preferences
• Change your Theme
• Modify your personal details such as rank, unit, etc, (as allowed by your agency)

To manage your account click Click Your Name => My Account

You will arrive on your My Account page.

Depending on your agency's configuration, you may see one or more tabs on your my account page including My Personal Information, Emergency Contacts, Assignments & Promotions and My Options.

To change your password click the Update My Password button

See our article on changing your password.

My Personal Information Tab

To modify your account click the Update My Personal Information button

You main account details.  Shaded fields are NOT editable by the employee.

Make your changes and click Edit My Personal Information.

Emergency Contacts Tab

If your agency uses this feature you can manage up to three emergency contacts in this area.

Assignments & Promotions Tab

If your agency uses this feature , this area will show your historical assignments and promotions. 

My Options Tab

There are several other options that can be customized per user. Each option must be activated by you to use that option. To activate an option click the green +ADD button.

If an option has a green YES button then that feature is active

If an option has a red NO button then that feature is not active.

The following options are available at this time:

• Show assigned work orders on dashboard - This option displays a list of active work orders on your dashboard.
• Hide dashboard new vehicle inspection button - If your agency does not inspect vehicles, use this setting to hide the top right New Vehicle Inspection button.
• Personal Home Page - Select a specific page that you will be automatically redirected to after a successful login.

Managing your Personal Home Page

If you always go to specific page after logging into PSTracker, you can select what page you are redirected to after a successful login.  This feature must be turned on by your system admin. Once it is available you will see a green button that states “Add”:

1. To activate this feature click Add.
2. This feature will now be active but turned off.
3. Click the red No to turn it on.
4. You will then see a new button: Update home page.
5. Click Update home page which open's a model where you select your new home page. 
6. (The pages to select from depend on your permission level in the software)
7. To turn this feature off, click Yes which will turn the indicator to No indicating this feature is no longer active for your account.

User Names

• Can only be updated by an Admin
• Are NOT Case Sensitive
• Can be an email address
• Can include characters, numbers and spaces
• Must be between 4 and 40 characters

Passwords

• ARE Case Sensitive
• Must be between 6 and 25 characters

Themes

Our software has two themes, Light & Dark. You may select a new theme by using the Theme selection box to select a new theme or use the Light /Dark theme switcher in the navigation bar.