Managing Computers

The PSTracker Computers Module allow agencies to manage their computers, tablets, and other electronic devices.

Manage => Computers

Navigate to Manage => Computers to view your list of computers

Manage Computers Sub-menu

At the top right of the management page is the computers sub-menu.

Add Computer - Used to create a new Computer.
Computers - Brings you to the list of Computers.
Makes - Manage the Makes of Computers
Models - Manage the Models of Computers
Styles - Manage the Styles of Computers
Carriers - Manage the Wireless Carriers of Computers
Systems - Manage the Operating Systems of Computers
Maint (Maintenance) Types - The types of maintenance performed on your Computers.
Funding - Manage the Funding Types. (agency wide setting)
Vendors - Agency's Vendors - See System Options & Settings - Vendors.
Visibility - Adjust visible columns - See System Options & Settings - Column Visibility.

View - Edit A Computer

To view a computer, click the View button for the specific computer.

This brings you to the Computer Details

The Computer Details page displays the specific details of the selected Computer, and optionally up to four photos of the Computer. There are several tabs at the bottom allowing you to view and/or manage details such as:

Maintenance
Work Orders
Employee Audits
Vehicle Audits
Checkouts
Files
Logs

Maintenance

To add a maintenance entry for this Computer, click the Add Maintenance button at the top right of the maintenance list. A window opens allowing you to create a maintenance entry for the specific Computer.

If you are a Computer Manager, you will also see Edit links at the far right of each maintenance entry. Clicking the Edit link allows you to edit a specific maintenance entry.

Work Orders

A list of the work orders associated with this specific Computer. Click on a work order number view the details.

Employee Audits

If your agency uses the Employee Audit Module, this tab will show the audits this computer was a part of.

Vehicle Audits

If your agency uses the Vehicle Audit Module, this tab will show the audits this computer was a part of.

Checkouts

If your agency uses the Checkout Module, this will show the checkout history for this Computer.

Files

Adding files to an Computer is a great way to scan in and attach paper documents such as receipts, purchase orders, or even photos to store and associate with this Computer.

If your agency allows file uploads and your user account has the File Upload group permission, you will see an Add File button at the top right of the list of files. Click Add File which opens window allowing you to upload a file to this Computer.

If you have the File Upload group permission, you will also see the Rename and Delete File links at the far right of each file entry. Clicking the Rename link allows you to rename that specific file. Clicking the Delete link permanently removes that specific file.

Add Computer

To add a new Computer, at the top right click Add Computer.

This will open a modal allowing you to add a new Computer.

Fill in the fields as appropriate.

Explanation of Computer fields:

Make - The computers Make (e.g. Dell, Panasonic).
Model - The computers Model.
Style - The style of computer (e.g. Laptop, Desktop, Tablet, etc).
Wireless Carrier (optional) - The computers wireless carrier.
Serial - The computers serial number.
Location - Where the computer is physically located.
Unit (Optional) - This computer can be tied to a specific unit.
Computer OS - The computers operating system.
Phone Number - the cellular number of this computer.
Printer - an attached printers information.
Printer Serial - an attached printers serial number.
Vendor - The vendor for this computer
Department - Generally Police (unless your agency uses the multi-department feature )
Issue Date - Date this computer was issued to the field.
Purchase Date - Date this computer was purchased.
Purchase Price - Cost of this computer.
Funding (Optional) - The funding source.
Number - You own in-house numbering system for this computer.
Other 2 - 8 - Agency customizable variables we can set unique to your agency.
Sales Date - Date this computer was sold.
Sales Price - Amount this computer was sold for.
Next Maintenance Date - Date you wish to perform the next maintenance.
- Note: Emails will be sent to selected personnel notifying that maintenance is upcoming at 30, 15, 7, the day of and 30 days overdue. These are dates are created during setup but can be modified by PSTracker Support.
Warranty Date - Date of warranty expiration for this computer.
- Note: Emails will be sent to selected personnel notifying that warranty expiration is upcoming at 30, 15, 7, the day of and 30 days overdue. These are dates are created during setup but can be modified by PSTracker Support.
Notes - Administrative notes to assist in managing this computer.
Checkout - Can this computer be checked out within the checkout module.
In-Service - Is this computer in service.
Show in Work Order List - Is this computer in the Work Order select list.
Active - The status of this computer. Active means the computer is currently in use.
Archive - This means the computer is no longer in use. You archive an computer rather than delete a computer so that you will always have a historical record of this computer.
Vehicle - The vehicle this computer is assigned to.
Employee - The employee this computer is assigned to.

Edit Computer

If you have the edit column visible, you can click the edit button for the specific computer.
Alternatively, view the building and then click Edit Computer button at the upper left.